The Impact of Total Quality Management Principles on Enhancing the Efficiency of the Educational Process:

Abstract

The study aims to identify the impact of Total Quality Management (TQM) principles on enhancing the efficiency of the educational process, given their relative importance in improving services provided to beneficiaries and developing both administrative and academic performance. The study adopted a descriptive-analytical approach to survey the opinions of a sample of employees (academic, technical, and administrative staff) at the Medical Technical Institute / Al-Mansour, totaling 120 employees. Data collection relied on a questionnaire designed for this purpose, covering two main variables: TQM principles and the efficiency of the educational process. The questionnaire comprised 21 items and was further supported by personal interviews and field observations to reinforce the study's findings. Data were analyzed using a set of statistical methods via the , employing descriptive statistics to achieve the study's objectives and reach the required scientific facts.

The results revealed a statistically significant correlation and impact between the study variables, with TQM principles as the independent variable and the efficiency of the educational process as the dependent variable. Furthermore, the findings emphasized the necessity of top management support for TQM activities, the provision of resources required for their implementation, and commitment to fostering a culture of quality and continuous improvement, while actively involving employees in development processes and expanding their scope