The effect of Knowledge Capabilities on Employees Empowerment Analytical research in the Authority for People with Disabilities and Special Needs in iraq

Abstract

Purpose: The current research aims to identify the role of knowledge capabilities in achieving of the employees empowerment in one of the formations of the Ministry of Labor and Social Affairs, which is a authority to care for people with disabilities and special needs. It's a vital service organization that has a primary role in serving an important segment they have special needs. Therefore, adopting concepts of Modern management such as knowledge capabilities and knowing of its role in achieving employee empowerment can help it in facing many changes to achieve its goal which is providing the best quality and quantity from services to this neglected segment of Iraqi society.

Design/methodology/approach: The research sample was chosen by using a random sample consisting of (140) employees, and the questionnaire was relied upon as a main tool to obtain research data, which is prepared based on a number of ready-made measures after it was subjected to validity and reliability tests, the Hypotheses was test to answere of research questions. An analytical descriptive approach and statistical tests were used like mean, standard deviation, percentages, frequencies, correlation coefficient, simple linear regression. The statistical program (SPSS, V.24) was used.

Findings: The research reached a set of conclusions, the most important of which is that the level of knowledge capabilities and the empowerment of employees in the Disabled Welfare and Special Needs Authority was more than average for both variables and that there is a strong impact aboute from the knowledge capabilities on the empowerment of employees.

Research limitations/implications: The results of the study cannot be generalized to other sectors.

Practical implications: Enhance empowerment of employees in organizations.

 Social implications: Expansion of service for people with special needs.

Originality/value : A set of recommendations was presented, the most important of which was the need for senior management to hear the ideas and opinions of employees and to direct employees towards learning through a positive and encouraging environment and to organize periodic meetings between employees and management.