Al-lami, N. D. E. ., and . . . . . . . . . . L. S. A. A. . al-Zubaidi. “Knowledge Dynamics and Role in Achieving of Management of Customer Experience”. Baghdad College of Economic Sciences University Journal (BCESUJ), vol. 72, no. 4, May 2023, pp. 13-35, https://bcuj.baghdadcollege.edu.iq/index.php/BCESUJ/article/view/278.